Deploy agents that understand your customers the way only humans could.
The kind of data that agents rely on to truly understand your customer is readily available.
SalesWings' first-party behavioral insights deliver trusted intent data to Agentforce, providing an understanding of the real needs and wants of your customers.
Natively embedded into Sales, Marketing, Service, Data Cloud and now Agentforce - SalesWings insights allow your digital workforce to execute the tasks that are meeting your team's and customers’ needs better, faster, and in a more successful manner.
Fuel your Salesforce agents, bots and copilots with a deep understanding of what your buyers truly care about. With SalesWings' trusted intent data ready for your next generation digital labor.
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Agentforce Sales Copilot Showcase
Increase sales rep productivity with intelligent Copilots
What if your Sales Copilots told your reps what your leads and accounts are looking for?
SalesWings-powered Copilots understand which products, services, and topics your buyers care about—ensuring your sales reps can tailor every interaction based on their needs.
Identify opportunities to engage and generate more sales by automating the creation of your next-best tasks, emails, and sales activities.
Drive more qualified leads with smarter SDR agents
Imagine what’s possible when an SDR agent knows exactly which videos a lead has watched. Or which services they have shown most interest in. Or, what topics are most relevant to them.
Powering your SDR agents with SalesWings first-party intent data means you can engage your prospects in a more personal, timely and relevant manner—delivering more qualified leads to sales.
Resolve customer service requests and uncover opportunities on the go
Service agents that resolve requests with commercial sense
Entrusting your customers with agents can go terribly wrong - when the agent simply doesn’t know what the customer truly wants.
On the other hand, giving Salesforce Service Agents access to customer intent and what they are most concerned with, helps resolve requests in an effective manner—whether over email, chat, SMS, or WhatsApp.
SalesWings-powered Service Agents create personalized support experiences leading to high resolution rates, while connecting the dots between inquiries and customer intent to generate up-selling pipeline.
Align marketing, agents and sales with intent based Agentforce Campaigns
| For a timely MQL hand-off to (sales) agents
Feeding our first-party behavioral intelligence into Agentforce Campaign planning, means meeting the customer with relevant content, on the right channel - at the right time.
Create accelerating journeys with best-in-breed lead and account scoring data and engage marketing qualified leads timely in a two-way conversation with an agent or sales rep - whether with a bot, email, SMS or Whatsapp.
